Overview
GuruApps builds mobile apps and digital products. This Privacy Policy explains how GuruApps collects, uses, shares, and protects information when you use our apps, website, subscriptions, advertising-supported features, or support channels.
The exact information handled by a specific app may vary depending on the app's features, your device settings, and the permissions you choose to grant.
Information You Provide
We may receive information that you choose to send to us, including your name, email address, support messages, screenshots, feedback, business inquiry details, or other content you submit when contacting GuruApps.
Information Collected Automatically
Our apps and website may collect limited technical and usage information, such as device type, operating system version, app version, language, country or region, crash logs, diagnostics, performance data, feature usage, purchase status, and approximate network information such as IP address.
App Permissions and User Content
Some apps may request access to device features such as the camera, photos, files, microphone, notifications, or location when those features are needed for app functionality. We request permission through the operating system, and you can change permissions later in your device settings.
Unless a specific app feature clearly uploads or shares content, content such as photos, files, scans, recordings, or other user-created material is intended to be processed for the feature you choose to use.
Ringora Community
Ringora includes an optional Community feature where you can create a creator profile and publicly publish ringtone audio that you create. You can use Ringora without creating a traditional email-and-password account. If you use Community, Ringora may create a persistent anonymous backend identity to associate your profile, published ringtones, and Community activity with you.
When you use Ringora Community, we may collect and process:
- An anonymous or persistent user or creator identifier.
- Your username or creator name and, where applicable, a display name.
- Your profile or avatar image.
- Ringtone titles and related metadata.
- Ringtone or audio files that you choose to upload and publish.
- Community interaction data, including ringtone usage and "Set Ringtone" interactions.
- Device or push-notification identifiers needed to deliver notifications.
- Analytics, diagnostics, and technical information described elsewhere in this Privacy Policy.
Creator profile information, ringtone titles, metadata, and published ringtone audio may be visible to other Ringora users. Uploaded ringtone files are stored remotely so they can be made available through the Community feed and previewed or used by other users.
Ringora may record interactions with Community ringtones to operate features such as usage counts and creator notifications. For example, a creator may receive a push notification when another user sets or uses the creator's published ringtone. Push notifications are optional, require notification permission, and remain subject to the recipient's device notification settings.
Deleting Ringora Community Data
Ringora creators can use the deletion options available in the app to delete their own published ringtones and their Community creator profile or account. When you delete your Community profile or account through Ringora's deletion flow, we will remove or disassociate your server-side Community profile, content, and associated Community data, where applicable, subject to reasonable technical processing time and any retention required by law.
Deleting a ringtone from Community prevents the original Community upload from remaining available through Ringora, subject to reasonable processing and backup periods. However, if another user already exported, downloaded, or set that ringtone and stored a separate copy on their own device, deleting the original upload cannot necessarily remove that independently stored copy. GuruApps cannot remotely erase ringtone files that another user has already exported or stored independently on their device.
Subscriptions and Purchases
If you purchase a subscription or other in-app purchase, payment is processed by the app store or payment platform. GuruApps does not receive your full payment card number. We may receive purchase-related information needed to unlock paid features, verify entitlement status, prevent fraud, provide support, and maintain business records.
Advertising and Tracking
Some GuruApps apps may show ads. Advertising partners may process information such as device identifiers, advertising identifiers, IP address, coarse location, app interactions, ad views, and diagnostic information to deliver ads, measure ad performance, limit ad frequency, prevent fraud, and comply with their obligations.
Where required, we request your permission before allowing tracking for advertising or advertising measurement. You can manage tracking choices in your device settings. You may still see ads after disabling tracking, but they may be less personalized.
How We Use Information
- To operate, maintain, and improve our apps, website, and services.
- To provide app features, subscriptions, purchase restoration, and customer support.
- To analyze performance, diagnose crashes, fix bugs, and improve reliability.
- To show ads, measure advertising performance, and prevent advertising fraud.
- To communicate important product, support, legal, or security updates.
- To comply with legal obligations and enforce our terms.
Service Providers
We may use third-party service providers acting on behalf of GuruApps to support app stores, payments, subscriptions, advertising, backend and database services, file, audio, and image storage, push notifications, analytics, crash reporting, cloud infrastructure, customer support, and other app functionality. These providers may process information as needed to provide their services to us and according to their own privacy policies and the settings available in your app or device.
The infrastructure used for Ringora Community may include providers and products such as SashiDo or Parse for backend and database services, Cloudflare (including R2) for file storage, Firebase for app services such as analytics or crash reporting, and Apple Push Notification Service for push notifications. The specific providers and products we use may change over time as our services evolve. Service providers do not acquire ownership of your Community content merely because they process or store it on our behalf.
When We Share Information
We may share information with service providers that help us operate our apps and business, with advertising partners where ads are used, with app stores and payment platforms for purchases, when required by law, to protect rights and safety, or as part of a business transfer such as a merger, acquisition, or asset sale.
Data Retention
We keep information only as long as reasonably necessary for the purposes described in this policy, including providing services, supporting users, maintaining records, resolving disputes, improving our products, and meeting legal obligations.
Your Choices and Rights
You can stop using an app at any time and may uninstall it to stop future app-based data collection. You can manage app permissions, notifications, and tracking permissions in your device settings. You can also contact us to request access, correction, deletion, or additional information about personal information we may hold, subject to applicable law and verification. For deletion instructions, visit our Data Deletion Instructions page.
Children
GuruApps apps are not intended for children under 13 unless a specific app states otherwise and is designed for that audience. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Security
We use reasonable technical, administrative, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International Processing
GuruApps and our service providers may process information in countries other than your country of residence. Where required, we use appropriate safeguards for international transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. Continued use of our apps, website, or services after an update means you accept the updated policy.
Contact
If you have questions, requests, or concerns about this Privacy Policy or your privacy choices, contact us at davit@guru-apps.com.